Our Annual Review for 2016 has just been published – click here to view Archway Annual Review 2016
Archway – Service User Questionnaire Results
As a service user led charity we welcome any comments, suggestions and opinions from all our service users and their families.
We provide lots of opportunities throughout the year – both formally and informally – for service users and their families to let us know how we are doing including annual reviews, service user meetings, informal social gatherings, phone and email contact to name but a few.
We circulated our latest questionnaire to all the families who were using our service at the end of last year. Of the responses received:
99% rated the quality of care and support we provide, and the quality of the environment we offer as excellent or very good.
97% rated the quality of staff as excellent or very good.
96% rated the quality of management and leadership as excellent or very good.
Below is a breakdown of the grades that people gave us.
As a small, independent charity, we were delighted to get such positive feedback from the people we support and their families.
Archway Honoured With Civic Reception to Celebrate 25 Years of Caring For Those with Learning Disabilities
Local charity Archway celebrated its 25th Anniversary with a Civic Reception at the Town House in Aberdeen on the 18th November.
The charity was set up by a group of parents and carers who got together to develop a new kind of service for children and adults with learning disabilities. Initially it had one 12 bedded unit supporting adults in permanent care and a 6 bedded respite unit for children and adults but continued to expand and provide a range of innovative services.
Chairman Jim Sangster, who was also on the original planning group said:
“25 years ago there was no Archway and without the vision, drive and commitment from parents and carers it wouldn’t be here today. We knew the kind of service we wanted, what other parents would trust, what would give our children the best care and the best opportunities to develop individually and help maximise their potential.
He continued: “It didn’t exist so we set about creating it. It took over 7 long years of planning but in 1990 our first unit at Westburn Road opened and all our hard work was rewarded.”
The charity has continued to grow and flourish and has opened 3 more respite, shared care and permanent care units in Dyce, Garthdee and in the city centre. It now offers a lifeline of caring services 24 hours a day, 365 days a year to almost 200 children, young people and adults – and their families and employs over 70 people.
At the Reception Mr Sangster paid tribute to those who had helped create the charity, its service users and staff, and those who have supported it along the way including Aberdeen and Aberdeenshire Council Social Work Departments and Langstane and Castlehill Housing Associations.
“Some of you here turned Archway from an idea into a reality. Some of you here show the rest of us that nothing is impossible and what – with a little help – can be achieved and is possible. Some of you here have big hearts and a generous spirit and give us the support we need to help all coming to Archway to get the most out of life and help us build a brighter future for them and I’d like to thank you all for making Archway what it is today.”
For further information please visit Archway’s website www.archway.org.uk
IMPORTANT NOTICE – Images attached are issued under license and are the Copyright of Aberdeen City Council. Credit: Norman Adams-Aberdeen City Council
We are delighted that the Aberdeen office of Fugro Subsea Services has chosen to support Archway this year. Archway Dad, Dave Stanley – who works there – nominated us, and after finding out a little more about us, the Charities Committee was happy to lend their support. Fugro Subsea Services has already pledged £5000 and is keen to support us in other ways too. Our thanks go to all at Fugro and we look forward to your support in the year ahead.
EnQuest Continues Support for Archway
We are delighted that EnQuest has decided to continue its support of Archway for the next 2 years along with the Paul Lawrie Foundation and other local charities.
At a special media launch with Paul Lawrie at the Paul Lawrie Foundation, David Heslop, managing Director at EnQuest explained:
“Our people are at the core of EnQuest’s success and, thanks to their passion and enthusiasm we have raised thousands of pounds for good causes. They told us that as well as continuing to support Archway, they wanted us to establish a relationship with a new charitable organisation. We decided upon the Paul Lawrie Foundation because it is a local charity that is having a positive impact on a large number of young people who may not ordinarily have the opportunity to get involved in sport. We also hope to give our people the chance to assist with the Foundation’s activities through volunteering, and to look at ways in which we can leverage the partnership to further develop our long-standing community relationship with Tullos Primary School. We look forward to building on our achievements to date with another year of fundraising that will support local charities whose work has a tangible and positive impact on the lives of people in our community.”
Another golfing great, Berard Gallacher is set to be Guest of Honour at the company’s annual charity golf day in June, with proceeds from the event being split equally between his defibrillator campaign, Play Golf – Help Save Lives, the PLF and Archway.
Our thanks to all at EnQuest for their continued support – we really appreciate it.